International Journal of Business and Information Technology

DISCONNECTING BY CHOICE: A MICRO-NETNOGRAPHIC STUDY OF SMARTPHONE-TO-FEATURE PHONE MIGRATION FOR DIGITAL DETOX

Tjokorda Gde Agung Wijaya Kesuma Suryawan — 2025-06-01

In an era marked by hyperconnectivity and digital saturation, this study explores the phenomenon of feature phone adoption as a form of digital detox among Indonesian users. Drawing on a micro-netnographic methodology, the research analyses user-generated commentary on a high-engagement Instagram post by a verified media outlet, examining the discursive meanings and affective tensions underpinning the rejection of smartphones. Unlike temporary digital fasting or app-based self-regulation, the adoption of low-tech devices represents a more radical, embodied, and symbolically charged act of consumer resistance. Thematic analysis reveals that this behavioural shift is driven by emotional exhaustion, a desire for cognitive clarity, and a search for authenticity in digitally saturated environments. By foregrounding culturally situated narratives from a mobile-first emerging market, the study challenges dominant techno-optimist assumptions and contributes to theoretical conversations on digital minimalism, anti-consumption, and youth technology cultures. The findings offer both conceptual insight and practical implications for international marketers, particularly in designing psychologically attuned and culturally resonant strategies within emotionally fatigued digital landscapes. This research advances a more nuanced understanding of technological agency, centred not solely on innovation and access, but on intentional disconnection and value-based simplicity.

PROMOTION AND EASE OF APPLICATION AS PREDICTORS OF GOPAY E-WALLET USAGE DECISIONS: LOCAL USERS OF GIANYAR REGENCY

I Wayan Meryawan — 2025-06-01

ABSTRAC
This study aims to examine the influence of promotions, service features, and ease of use on people's decisions to use Gopay e-wallets, both partially and simultaneously. These three variables are assumed to play a role in shaping user decisions. This study uses a quantitative approach with an explanatory design, involving 96 respondents who are active users of Gopay in Gianyar Regency, Indonesia. Sample selection was conducted purposively, and data was collected through a five-point Likert scale questionnaire. The analysis was carried out through classical assumption tests, multiple linear regression, determination coefficients, and t and F tests. The results showed that the promotion and ease of use of the application had a positive and significant influence on the decision to use, while the service features showed a positive but not statistically significant influence. These findings emphasize the importance of communicative promotional strategies and easy-to-use interface design in increasing the adoption of e-wallet services. Instead, the service features need to be further customized to align with the user's needs and preferences. The practical implications of these results provide input for digital financial service providers to prioritize user experience and the effectiveness of marketing communications. The study also recommends exploring additional variables such as trust, security perception, and social influence in future studies to build a more comprehensive understanding of e-wallet usage behavior.

THE EFFECTS OF PROFESSIONALISM, INDEPENDENCE, ORGANIZATIONAL COMMITMENT AND WORKLOAD ON AUDITOR PERFORMANCE (Empirical Study on Auditors of the Riau Provincial Inspectorate)

Leydis Nevi Irdana — 2025-06-01

This study aims to determine whether professionalism, independence, organizational commitment, and workload have an effect on Auditor Performance at the Riau Provincial Inspectorate in 2025. The population in this study were auditors working at the Riau Provincial Inspectorate. The sampling technique used saturated sampling so that the total sample was 63 auditors. Data analysis used the classical assumption test and hypothesis testing using the SPSS version 30 tool. The results of the study showed that professionalism and organizational commitment had a significant effect on auditor performance. While independence and workload did not affect auditor performance. The results of the Adjusted RSquare test show that the independent variables used in this study can explain the dependent variable by 51% while the remaining 49% is influenced by other variables not examined in this study.

THE INFLUENCE OF AUDITOR INDEPENDENCE, EXPERIENCE, PROFESSIONAL SKEPTICISM, COMPETENCE AND TIME PRESSURE ON AUDITOR ABILITY TO DETECT FRAUD

Lidia Gustini — 2025-06-01

Fraud is an unlawful act committed by individuals, either from within or outside an organization, with the intention of gaining personal or group benefits while causing harm to others. This study aims to analyze the influence of independence, experience, professional skepticism, competence, and time pressure on auditors' ability to detect fraud. The object of this research is auditors working at the Inspectorate of Kampar Regency, with a sample size of 42 respondents. Data were collected through questionnaires and analyzed using multiple linear regression with the help of SPSS version 30.The results show that independence, experience, competence, and time pressure have a significant influence on auditors’ ability to detect fraud. In contrast, professional skepticism does not have a significant influence. Simultaneously, all five independent variables significantly affect the auditors’ ability to detect fraud within the Inspectorate of Kampar Regency.

SECURITY SYSTEM ON WIFI NETWORKS BASED ON RSS (RECEIVED SIGNAL STRENGTH) CORRELATION

Didik Tristianto — 2025-06-13

Communication systems are always evolving, including data communication that occurs wirelessly, such as through WIFI networks. However, wireless communication inherently has a low level of security, making it vulnerable to attacks from unauthorized parties. In this research, a security system for WIFI networks was created based on the correlation of RSS (Received Signal Strength) values obtained through a channel probing process between two PCs by implementing several scenarios. The RSS data was quantized using Aono's method to obtain binary bits of 1 and 0. From the test results, it can be seen that the Key Generation Rate (KGR) produced was 16bit/s for a 50ms time interval, 8bit/s for 110ms, and 7bit/s for 120ms. The Key Disagreement Rate (KDR) was 30% for 50ms, 46.59% for 110ms, and 46.71% for 120ms, where the two PCs had a high bit difference. However, with Linear Block Code, the KDR value could be reduced to 0%. From the randomness results, it has met the randomness requirement for 50ms, which is 0.3712. From the identical bits between the two PCs, a symmetric key can be generated, meaning the key on PC1 and PC2 is the same.

The Influence of Service Quality and Customer Experience on Customer Loyalty with Customer Satisfaction as an Intervening Variable

Ferizal Rachmad — 2025-06-13

IndiHome is an integrated digital service that provides fiber-optic internet, landline telephone, and IPTV. Since July 1, 2023, it has been integrated into Telkomsel under the Fixed Mobile Convergence (FMC) strategy. This study aims to analyze the influence of Service Quality and Customer Experience on Customer Loyalty, with Customer Satisfaction serving as a mediating variable, among IndiHome users in Pandau Jaya Village, Siak Hulu District, Kampar Regency. Employing a quantitative approach and utilizing SmartPLS 3.3.3 for data analysis, the findings indicate that both Service Quality and Customer Experience have a significant positive effect on Customer Satisfaction. Furthermore, Customer Satisfaction significantly affects Customer Loyalty. However, the direct effects of Service Quality and Customer Experience on Customer Loyalty are not statistically significant. The results suggest that both independent variables exert significant indirect effects on loyalty through satisfaction. The model accounts for 86.9% of the variance in Customer Satisfaction and 55.4% of the variance in Customer Loyalty